Now Hiring: Customer Service Officer (Remote)

Now Hiring: Customer Service Officer (Remote)

Now Hiring: Customer Service Officer (Remote)

Are you passionate about delivering exceptional customer experiences right from the comfort of your home? Do you thrive in fast-paced digital environments where efficiency, communication, and problem-solving define success? If yes, then this opportunity is designed just for you!

A forward-thinking technology-driven organisation is seeking a Customer Service Officer (Remote) to join its growing team. This role is perfect for individuals who love engaging with customers, resolving inquiries, and ensuring smooth digital operations—while enjoying the flexibility of remote work.

 

Position: Customer Service Officer (Remote)

Location: Nigeria

Salary: ₦180,000 – ₦200,000 per month

Application Deadline: 30th November, 2025

 

Who We’re Looking For

We are on the hunt for a proactive, organised, and tech-savvy professional with a passion for excellent service delivery. The ideal candidate should have:

 

Qualifications & Experience

1. A Bachelor’s Degree, preferably in Computer Science or a customer service/tech-related certification.

2. 1–2 years of experience in customer relationship management from a reputable organisation.

3. Prior remote working experience, especially within companies that value timely and efficient execution of tasks.

4. Outstanding interpersonal and communication skills with a natural customer-first approach.

5. Strong problem-solving abilities, the kind of person who identifies issues and provides effective solutions with ease.

6. Proficiency with digital tools essential for managing remote customer operations seamlessly.

 

Why This Role Matters

As the frontline representative of the organisation, the Customer Service Officer will:

1. Engage customers professionally and efficiently

2. Handle inquiries with clarity, empathy, and accuracy

3. Troubleshoot challenges and propose meaningful solutions

4. Use digital tools to ensure smooth customer relationship operations

5. Help shape customer satisfaction, loyalty, and overall service excellence

 

 

 

How to Apply

If you have the passion and experience to excel in this role, we want to hear from you!

 

Send your CV to:

📧 mercaturaict@gmail.com

📧 career@mercatech.com.ng

Use the subject line: “Remote Customer Relationship Manager

 

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